Business 5 Years

Capacity 0 Beds

Rooms N/A

Locations 0

Overview

American Home Care-Natomas is a local and independent home care provider based in the Natomas area of Sacramento, California. They specialize in personalized in-home care and senior transportation services, aiming to support seniors and individuals who need assistance to live safely and comfortably at home. The agency is fully licensed, insured, and bonded, offering a range of services tailored to meet the unique needs of each client. Their caregivers are carefully screened to ensure quality and reliability. They accept various forms of long-term care insurance, including CNA, Genworth, and CalPERS, making their services accessible to many clients. Clients and caregivers alike have praised the company for its caring and supportive management, particularly highlighting the owner, Robert, who is known for personally interviewing caregivers and ensuring good matches between caregivers and clients. This hands-on approach helps create smooth transitions and builds trust. Caregivers appreciate the flexibility in scheduling and the respectful, understanding work environment. However, some employee reviews mention challenges such as low pay, long hours without overtime, lack of mileage reimbursement, and occasional communication issues with management. Despite these concerns, many caregivers find the work rewarding, especially due to the meaningful relationships they build with clients and the supportive office staff. Clients have expressed satisfaction with the punctuality, friendliness, and professionalism of the caregivers and drivers. Transportation services are noted for being reliable and accommodating, often providing one-on-one rides rather than shared trips, which enhances comfort and safety. Overall, American Home Care-Natomas is recognized as a compassionate and client-focused agency that values personalized care and strives to maintain high standards of service, even as it navigates typical operational challenges faced by home care providers.

Medicare Accepted

Medicaid Accepted