Choose your country
FAQs - New Zealand
What is the Code of Health and Disability Services Consumers Rights?
This is a legal framework in NZ that ensures all seniors receive fair and professional treatment from care providers.
What is a Needs Assessment Service Coordination or NASC?
NASC is the government process in NZ to determine what level of support a senior is eligible to receive for free or subsidized care.
What is the role of an Enduring Power of Attorney or EPA in NZ?
There are two types of EPA in NZ one for personal care and welfare and one for property. It is vital to set these up before capacity is lost.
Is home care in New Zealand subsidized by the government?
Yes for those who qualify the government pays for some hours of care but many use FindCarez to find private care for additional support.
What is the Residential Care Subsidy in New Zealand?
This is a government payment to help with the cost of care in a rest home or hospital for those with limited assets.
Are NZ caregivers required to have a clean Ministry of Justice check?
Yes all reputable agencies in New Zealand perform MoJ checks on their staff to ensure senior safety.
What is the role of the Health and Disability Commissioner in NZ?
This official promotes and protects the rights of health and disability consumers and investigates complaints about care services.
Can I find respite care in Auckland or Christchurch?
Yes FindCarez has a wide network of providers across the North and South islands of New Zealand.
Does FindCarez NZ list agencies with specialized dementia units?
Yes we list both home care agencies and residential facilities that offer secure dementia care.
What is the SuperGold card in New Zealand?
It is a discount and concession card for seniors aged 65 and over and those receiving the Veterans Pension.